Career for Insurance Coordinators and Insurance Team

Name: Higginbotham Family Dental
Price range: $$

We have several careers for our insurance coordinators or on our insurance team. Our Insurance department consists of insurance coordinators in the office, as well as insurance support staff in our business office. The support staff consists of revenue cycle coordinators, Insurance Director and her assistants, and insurance verification clerks. Each area of our insurance department has a director to help answer questions and mentor them.

Job Title: Insurance Coordinator

Job Description: Insurance coordinators at an office will arrive on time, attend the morning huddle, and begin their daily duties. They will mark in each appointment what the patient is eligible for according to their insurance benefits breakdown. They will update the patient chart with insurance updates and notes. Furthermore, they will file claims for patients and send any additional information requested or necessary for an appeal for payment. They will assist with answering phone calls, texts, and emails. They may also assist scheduling coordinators with checking patients in. Also, they may assist treatment coordinators on providing dental treatment estimates to patients and collecting estimated co-pays.

We want all employees to make sure the patient is their number one priority while giving them the best dental experience. Pay is based on experience with opportunity for yearly raises and monthly bonuses.

Insurance Coordinator Qualifications:

Clerical experience required
Dental experience and knowledge preferred
Insurance knowledge and experience preferred
Detail oriented
Great work ethic
Proficient in Microsoft Office
Must be a team player and work well with others

If you are looking for a challenging and rewarding career as an insurance coordinator in dentistry, please apply by emailing your most current resume to our Administrative Operations Directors, Molly Shaver, Lauren Finley, or Malissa Hoard at: [email protected].

Job Title: Insurance Verifier

Job Description: We are seeking a motivated and detail-oriented individual to join our business office as a full-time, Insurance Verifier. In this fast-paced role, you will play a key part in ensuring smooth operations across all our locations by verifying insurance policies efficiently and accurately.

Qualifications:

Strong communication skills and the ability to multitask effectively are essential for this role. In addition to verifying insurance, you will collaborate with our team and support our Administrative Operations Directors with any additional insurance-related tasks that may arise.

We offer competitive pay and excellent benefits in a dynamic and supportive work environment. If you’re looking to grow your career and be part of a dedicated team, we would love to hear from you! If you are looking for a challenging and rewarding career as an insurance verifier in dentistry, please apply by emailing your most current resume to our Administrative Operations Directors, Molly Shaver, Lauren Finley, or Malissa Hoard at: [email protected].

Job Title: Insurance Admin Assistant Qualifications

Job Description:

Post insurance payments and adjustments accurately and efficiently
Strong attention to detail and organization
Balance daily deposits and ensure accuracy in financial records
Teamwork and communication are a must

If you are looking for a challenging and rewarding career as an insurance admin assistant in dentistry, please apply by emailing your most current resume to our Insurance Director, Misti Ross at: [email protected].

Job Title: Revenue Cycle Coordinator

We are seeking a highly organized and detail-oriented Revenue Cycle Coordinator to manage and streamline the financial operations of our practice.

Job description and Responsibilities include:

– Aging Reports: Ensure timely and accurate completion of aging reports, monthly statements, and account audits. Handle account adjustments and process accounts for collections.

– Insurance/Guarantor Notes: Document all insurance updates and patient communication in detail to maintain accurate records.

– Patient Contact: Use phone, text, and email for patient communication to collect balances, with detailed notes in the system. Complete monthly statements for all locations.

– Claims & Reporting: Monitor office claims progress and employee performance, ensuring standards are met using analytics tools like Inside Desk and Power BI.

– Time Management: Complete all daily tasks efficiently, staying ahead of deadlines.

– Conflict Resolution: Professionally handle patient and co-worker issues to maintain a productive and positive work environment.

– Professionalism & Punctuality: Maintain a professional appearance, adhere to work schedules, and avoid unprofessional behavior or social media during work hours.

Competitive pay and benefits offered. Apply by sending our resume to our Chief Operating Officer, Lai Ferrell at [email protected] to join our team!

Higginbotham Family Dental Benefits:

Free dental cleanings and treatment for you, your spouse, and children
Health, vision, and life insurance options
Earned Vacation Days
Sick Days
Matching 401K
Earned Yearly Raises
Monthly Bonus Opportunities
Competitive Pay for the right candidate

Job Location: Higginbotham Family Dental Business Office

Job Title: Insurance Cycle Coordinator

255 West Memphis, West Memphis, AR 72301

Immediate Openings : 4/22/2025

www.higginbothamfamilydental.com/dental-career

Job Location: Higginbotham Family Dental Business Office

Job Title: Revenue Cycle Coordinator

1804 Old Greensboro Road Suite B

Immediate Openings : 5/07/2025

www.higginbothamfamilydental.com/dental-career

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